SUMMARY

The Logistics Coordinator will help to manage the supply chain of shipments and ensure they are distributed in the most efficient manner through our network of partner carries. This role is responsible for ensuring that any items processed through the system travel safely and in the most cost-effective way possible while maintaining an exceptional level of customer service.

Essential Duties and Responsibilities

  • Coordinating with sales department, clients and partner carriers to ensure prompt and proper movement of shipments
  • Responding to customer inquiries and quotes in a timely fashion
  • Reviewing purchase orders and shipping documents to ensure accuracy
  • Making special shipping arrangements as necessary and coordinating the movement of all shipments through partner carriers
  • Tracing all shipments daily and updating company system and clients
  • Preparing all pro-bills and subsequent invoices
  • Ensuring that the quality of all services provided meets our company standards
  • Developing processes that make the supply chain more efficient and organized
  • Weekly, monthly and quarterly reporting
  • Daily maintenance and administration of the company logistics web based platform

Required Experience and/or Education

Minimum of 5 years experience required in customer service or a relatable field